We collect the following categories of personal and technical information:

• Personal Information: Full name, email address, phone number, billing/shipping address, and payment details.
• Account Data: Login credentials, transaction and payout history, authentication logs, and linked platform activity.
• Usage Data: IP address, browser type, device identifiers, referral URLs, and interaction data across our website and mobile applications.
• Communication Data: Records of your inquiries, support conversations, and correspondence submitted via our platform or to our support team.

• To process card submissions, transactions, and payouts;
• To authenticate user identity and verify card information;
• To provide customer service and dispute resolution;
• To improve platform reliability, speed, and user experience;
• To notify you of account updates, platform improvements, and policy changes.

CardsIQ does not sell your personal information to third parties.

We share your data only with trusted service providers essential for operating the CardsIQ platform:

• Payment gateways (e.g., Stripe, PayPal) for processing secure transactions;
• Shipping partners (e.g., USPS, UPS) to facilitate deliveries;
• Cloud infrastructure providers (e.g., AWS, Vercel) for hosting and security.

All third-party vendors are contractually bound to protect your data and may not use it for any purpose other than performing their services on our behalf.

We employ industry-standard technical and organizational safeguards, including SSL encryption, firewalls, limited access permissions, and ongoing monitoring to protect your information from unauthorized access, loss, or misuse.

As a CardsIQ user, you may:

• Request access to the personal information we hold about you;
• Correct or update inaccurate or outdated information;
• Request permanent deletion of your account and associated data.

To exercise any of these rights, please email us at privacy@cardsiq.io. We will respond within the timeframes required under applicable law.

CardsIQ is not intended for children under the age of 13. We do not knowingly collect or solicit personal data from minors. If we learn that we have inadvertently collected such data, we will delete it as quickly as possible.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including maintaining legal, financial, and audit records. When data is no longer needed, we securely delete or anonymize it.

We may update this Privacy Policy from time to time. If any material changes are made, we will notify you via email or through prominent notices on the platform. Continued use of our services after changes become effective constitutes your acceptance.