Got Questions? We’ve Got Answers.
What is CardsIQ?
CardsIQ is a technology-driven instant offer marketplace for graded trading cards, providing liquidity through verified pricing, transparent payouts, protected transactions, and expanding support for sports cards, Pokémon, TCG, and more.
How does CardsIQ work?
Users submit eligible card certification details, and CardsIQ’s proprietary pricing engine evaluates real-time market data, liquidity, verification confidence, and ecosystem fit to generate offers where applicable. Not every card will qualify. If accepted, the offer and payout amount are locked immediately, subject to successful shipment, verification, and compliance.
Do I need to ship my cards?
Shipping requirements depend on transaction type. Marketplace Sales require shipment using an official CardsIQ prepaid label for verification and payout. Value Guaranteed Transactions within verified partner networks may not require shipping unless specifically requested.
What types of cards are supported?
CardsIQ currently supports eligible PSA, BGS, and SGC graded cards across sports cards, Pokémon, TCG, and expanding trading card categories. Eligibility depends on market demand, liquidity, and CardsIQ algorithmic standards.
What is the Value Guarantee?
Value Guaranteed Transactions (VGTD) provide partner-network collectors with protected payout floors backed by verified sales data and package-date valuations. Eligible cards cannot fall below designated floor protections, and verified upside may increase payouts where applicable.
What is the difference between Marketplace Sales and Value Guaranteed Transactions?
Marketplace Sales allow active members to sell eligible cards directly through CardsIQ’s broader marketplace, requiring shipment, verification, and payout processing. Offers are locked immediately upon acceptance with downside protection. Value Guaranteed Transactions operate within verified partner ecosystems, often without shipping requirements, and include unique partner-based floor protections.
Can I cancel an offer?
Marketplace Sales orders may be canceled only before the card has been shipped. Once shipment occurs, cancellation is no longer permitted. Shipping label costs are non-refundable. Value Guaranteed Transactions are final immediately upon acceptance.
How are prices determined?
CardsIQ’s pricing engine analyzes verified sales data, liquidity, historical trends, grade-specific performance, volatility, and ecosystem fit to generate fair market offers. Only qualifying cards receive offers based on marketplace efficiency standards.
How does CardsIQ handle market fluctuations?
Marketplace Sales lock your payout immediately upon offer acceptance, even before shipment. Downside protection is secured at acceptance, ensuring your payout does not decrease due to market declines during shipment or verification. Marketplace Sales do not provide upside adjustments. VGTD protects against downside below guaranteed product floors while allowing verified upside where applicable.
What does upside only, no downside mean?
For VGTD, eligible cards cannot pay below protected floors and may receive higher payouts if verified market sales exceed package-date values. For Marketplace Sales, your payout is locked immediately at acceptance and protected from downside, regardless of market declines, but does not increase if market prices rise.
Do I need to worry about player injuries or short-term market volatility?
CardsIQ’s pricing protections are designed to reduce short-term volatility risks. VGTD offers maintain product floor protections, while Marketplace Sales preserve locked payout values from acceptance through final verification.
When will I get paid?
Payout timing depends on transaction type. Verified partner-network cards may receive immediate payouts. Marketplace Sales payouts are typically released after successful verification and settlement, generally within 1–5 business days after delivery.
What payout methods are available?
CardsIQ currently supports Stripe-connected bank accounts, eligible debit cards, PayPal, and Venmo. Availability may vary based on operational, compliance, or processor limitations.
Are there any fees?
Marketplace Sales may include transparent platform fees, while payout providers may charge separate withdrawal or instant transfer fees. Shipping labels are seller-paid and non-refundable once generated. Membership tiers may reduce platform fees. All fees are disclosed before transaction completion.
What happens if my card arrives damaged, altered, or mismatched?
Cards that arrive damaged, counterfeit, altered, cracked, or materially inconsistent with submitted details may be rejected, repriced, or returned. Sellers must purchase return shipping through their CardsIQ account. CardsIQ is not liable for rejected cards if return shipping is not secured within the required 60-day return period.
How secure is the process?
CardsIQ utilizes KYC verification, encrypted financial systems, transaction monitoring, payout controls, and audited pricing systems to ensure safe, transparent, and compliant marketplace operations.
Do I need identity verification?
Yes. KYC and identity verification are required to comply with financial regulations, prevent fraud, and protect all users across the CardsIQ ecosystem.
Will membership tiers be available?
Yes. Membership tiers provide enhanced payout percentages, lower platform fees, faster processing, premium tools, and exclusive access to Marketplace Sales. Benefits will continue expanding as the CardsIQ ecosystem grows.
Do I need a membership to use Marketplace Sales?
Yes. Marketplace Sales are exclusively available to active CardsIQ members. Membership is required to access marketplace selling tools, expanded liquidity, and broader ecosystem benefits.